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Head of CRM

Require a CRM manager to join the business to lead the implementation and post implementation support of available in-house CRM tools. In this role, you will be responsible for delivering CRM to operational areas across the business in accordance with the identified business needs.

Key Responsibilities:

  • Management of new multi-channel lifecycle marketing project.
  • Reporting at director level, responsible for all aspects of CRM through email, SMS, Push Notifications and other channels including strategy, concept, design, coding, reporting all to drive sales and strengthen brand.
  • Manage designer(s) and copywriter(s).
  • Contributing to day-to-day site management, social marketing, website design and marketing strategy

Knowledge, Skills and Experience:

  • 3 to 12 years of sales experience in online media industry. Strong experience in influencing, negotiating and liaising with staff at all levels
  • Demonstrable track record of managing CRM projects to successful completion in large sales businesses
  • Good knowledge of HTML and e-merge system
  • Excellent time management and organisational skills
  • Confidence and good personal presentation
  • High degree of accuracy/attention to detail
  • Online gaming (RMG- Real Money Gaming) experience is an asset
  • MBA would be an added advantage.

Or, know someone who would be a perfect fit? Let them know!


Rider House
122003 Gurugram Directions info@gridlogic.in +91 124 669 5847

Workplace & culture

We are passionate about all that we do – our products, our company, our markets, our industry and everything in between. What keeps us close to each other is a shared intense desire to bring the best into the world and having fun while we’re at it! 

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